Contact Us

We’d Love to Hear From You!

Have a question about our artistic collections, your order, or just want to say hello? Our team is here to help you reveal your "hidden charm."

How to Reach Us:

- Email: 

infosupport@charmecache.com

- Customer Service Hours:

Monday – Friday, 9:00 AM – 6:00 PM (HKT)

Quick Tip: > Please include your Order Number (if applicable) so we can assist you even faster. We strive to respond to all inquiries within 24–48 hours.

Alternatively, you can fill out the form below, and we’ll get back to you as soon as possible!